Tuesday, June 11, 2013

Be prepared during storm season

Our crews and emergency response teams do everything they can to keep your lights on. But sometimes, severe storms stop the power from flowing to our customers. We rely on you to tell us when your power is out; you are an important part of our ability to identify and respond to storm damage. Keep our power outage hotline number in your cell phone or in another convenient place so you can let us know about power outages or emergencies.

We Energies Power Outage Hotline: 800-662-4797  

Be sure to have a safety plan in place in case you lose power. Keep emergency items handy, including food, water, flashlights, batteries and a cell phone. If someone in your home has a critical medical condition, let us know. We offer tips for developing a backup plan so you can be prepared if your service is interrupted.

Get outage information 
Our outage map provides information on outages throughout our service territory. You can view outages by communities or regions. You also can see:
  • How many customers are out of service
  • When the outage was reported
  • The cause, if known
The outage map updates every 15 minutes. The map also displays on mobile devices.

Outage map

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