We Energies named best at keeping customers’ lights on

Executive Vice President Kevin Fletcher

Our customers can rest assured they’re in good hands. For the fifth year in a row, we’ve been named the most reliable utility in the Midwest.

We Energies received the ReliabilityOne™ Award at a ceremony in Florida last night. The annual award recognizes utilities that excel in delivering reliable electric service.

Kevin Fletcher, executive vice president - customer service and operations, accepted the award on the company’s behalf. “This is a testament to our employees who put our customers first in everything they do. From the folks answering customers’ calls to the line mechanics scaling poles in the middle of the night, our team takes reliability very seriously.”

We’re in the midst of a major overhaul to keep delivering reliable electric service to our customers. Between now and the end of 2019, we plan to rebuild nearly 2,000 miles of distribution lines that are more than 50 years old. We also intend to replace more than 18,000 utility poles and 20,000 transformers.

WISN-TV visited one of our major project sites. Watch this video of our crews in action:

WISN-TV report of distribution upgrades