Thursday, October 1, 2015

Energy assistance now available

Customers now can apply for energy assistance for the upcoming heating season.

Applying for energy assistance has never been easier. Visit the Wisconsin Home Energy Assistance Program (WHEAP) website at or call 866-432-8947.

Milwaukee County residents can apply for assistance in person at Community Advocates or United Migrant Opportunity Services (UMOS). Visit or call 414-270-4653 for more information.

More families may qualify for aid this year due to changes in income eligibility. For example, an individual who earns $25,600/year or less may qualify and families of four that earn up to $49,200/year may also qualify.

WHEAP provides qualified residents with a one-time grant to help pay energy bills. Qualification is not based on whether someone is behind on paying their energy bills. Instead, the benefit amount is determined by several factors including household size, income level, energy costs and others.

Applicants must provide:

  • Photo ID for applicant, including name and address.
  • Proof of income for all household members for previous three months.
  • Social Security numbers for everyone in the household.
  • Current energy bill.
  • Phone number of landlord and rent certificate or statement (if applicant is a renter and heat is included in rent or a separate payment is made to the landlord).

WHEAP provides assistance to more than 200,000 Wisconsin families annually.

Customers with questions about their energy bills or payment options should call our payment assistance line at 800-842-4565.

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