Monday, November 22, 2010

Interactive map shows power outage locations

You now can view power outages on the We Energies system on a map.

The map shows outage locations in our service area by county and municipality. To ensure customer privacy, the map does not provide detail at a street or address level.

A number of electric utilities across the country have something similar, and we also heard directly from our customers through surveys and feedback that they wanted this feature on our website. 
The map is updated every 15 minutes and available 24 hours a day, 7 days a week, and shows: 
· Outage locations
· Numbers of customers affected
· Times outage were reported

The map also includes a search function for specific locations, such as ZIP code areas. The map has no provision for outage reporting, so you still need to call us at 800-662-4797 to report an outage.

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