Tuesday, February 17, 2015

Scam reports pick up

Over the past couple of weeks, we’ve seen more customers calling to report scam attempts.

They’re describing the same scheme that we’ve previously issued warnings about: Scammers call and impersonate our employees and threaten disconnection unless the customer makes an immediate payment with a prepaid Green Dot stored value card. We do not solicit payments in this manner. Customers who receive suspicious calls should hang up and call us at 800-242-9137 to check the status of their account.

Fortunately, few customers have fallen victim to the prepaid card scam that has been around for a couple of years. Reports of the scam died down for several months, but lately they’ve picked up. The Better Business Bureau (BBB) regularly receives complaints nationwide about the scam. Aside from utility customers, scammers also target satellite and cable TV customers and other pre-pay products and services.

We continue to work with the BBB and Wisconsin’s Department of Agriculture, Trade and Consumer Protection (DATCP) to continue raising awareness.

Fox6 news story

No comments: