Saturday, August 10, 2013

Fox Valley restoration completed

As of 11 a.m., we have restored electric service to all Fox Valley customers affected by Wednesday's severe storm. This morning new power outages were reported, and we are working to resolve those just as quickly and as safely as possible.

We replaced more than 10 miles of distribution lines, 157 utility poles and 92 transformers in a three-day period in the wake of six tornados in the area. As a follow-up, we also are inspecting equipment in the area that may have suffered damage that could lead to future outages.

We appreciate the kind support of customers who shared food and drink with our crews as well as compliments and words of encouragement during the restoration effort. Thank you for your patience and understanding.

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