Raul, a meter reader who works out of the Kenosha-Racine Service Center, took appropriate action on July 1 when he noticed a downed wire that was resting on two vehicles parked at a senior assisted-living facility in Kenosha. The wire was one of hundreds that had come down following a storm that hit cities and communities in southeast Wisconsin the evening of June 30.
With the safety of our customers as his top concern, he stopped his meter reading duties to handle the emergency. He taped off the area to prevent anyone from coming in contact with the line and then called our power outage hotline to report the downed wire's location.
He stayed at the site until a crew arrived to make the area safe. While waiting, he had to stop an employee of the senior complex who wanted to duck under the yellow safety tape to get into his car – one of the vehicles under the downed line. He also talked to a group of children who were playing in an adjacent yard, warning them of the dangers of going near the downed wire.
“Safety of others is always more important than reading meters,” Raul said.