Tuesday, March 13, 2018

Catch up on your bill and 'Stay Connected'

We urge customers behind on their energy bills to catch up before the end of the winter moratorium on utility shut-offs. Customers in significant arrears are at risk of disconnection starting April 16. We are using phone calls and bill inserts to alert customers who are behind on their payments.

Payment options

Customers having problems paying their bills are encouraged to contact us as soon as possible at 800-842-4565. A minimum payment option and flexible payment plans may be available.

Some customers also may qualify for energy assistance through the Wisconsin Home Energy Assistance Program (WHEAP). There is no charge to determine eligibility or to apply for assistance. Customers can learn more about energy assistance at homeenergyplus.wi.gov or by calling 866-HEAT-WIS (866-432-8947).

Unfortunately, scammers have been known to prey on customers during this time of the year. A common ploy demands immediate payment via prepaid debit card. We do not solicit payments in this manner. Customers who receive suspicious phone calls or emails should contact us directly to verify the status of their account.

Monday, March 12, 2018

Peregrines populate power plant nest boxes

All five of our peregrine falcon nest boxes on our power plants have residents.

Pleasant Prairie Power Plant
PBR, (b/r) 07/B, is back for his seventh year. He was produced in 2009 at Milwaukee’s
Miller Brewery site. The adult female at the site is not banded.

Oak Creek Power Plant
Michael, (b/r) P/58, is back for a second year. He was produced in 2015 at the Racine
County Courthouse site. The female is Eurus, (b/blu) 48/M, produced in 2016 at the
Georgia Pacific Paper Mill in Green Bay. This is her first year at Oak Creek.

Valley Power Plant
Hercules, (b/r) 60/R, is back in Milwaukee for his fifth year. He was produced in 2011 at Milwaukee’s St. Joseph’s Hospital site. The adult female is not banded.

Port Washington Generating Station
Beasley, (b/r) P/07, is here for a second year. He was produced in 2014 at the
Milwaukee County Power Plant. The adult female is Brinn, (b/r) 84/X, produced in 2012 at Gold Hoist cliff, Split Rock Lighthouse State Park in Lake County, Minnesota. She is back for a fifth year.

Presque Isle Power Plant
An unbanded adult male was spotted in the nest box on March 11. 

You can watch the peregrines on our live nest box webcams, which were upgraded this year to provide higher definition images as well as sound. Access the webcams on our YouTube page: https://www.youtube.com/user/WeEnergiesVideos/featured

A peregrine falcon at Port Washington Generating Station's nest box.

Sunday, March 11, 2018

Oak Creek Power Plant's fishing pier: a great place to drop a line

Oak Creek Power Plant's fishing pier extends into Lake Michigan to provide anglers a place to cast their lines. The pier is open daylight hours March 15 through Nov. 15 – weather permitting.

Although located on private We Energies property, the pier is open to the public for fishing and provides picnic tables, trash bins and access to a nearby public beach. Swimming, boat launching and fires are not allowed, but the beach welcomes walkers and dogs.

Al Kunda, maintenance planner – We Energies at the Oak Creek plant, uses Lake-Link’s Oak Creek Power Plant pier forum to update fishing enthusiasts on the pier’s status and closures. He noted the pier is subject to closures “at any time due to poor weather conditions, early snowfalls in fall, late snowfalls in spring and extreme high surf due to strong easterly winds,” making Lake-Link a good resource to check before taking up your tackle.

The Oak Creek Power Plant pier is a good spot to catch coho and chinook salmon, and brown, rainbow and lake trout, among other types of fish. The fish are attracted to the change in water current and the slightly elevated temperature of the water discharging from the power plant. On a clear day, fish can be seen swimming in the plant’s discharge channel.

Although we can’t promise a good catch, we can provide a scenic space to try your luck.

To access the pier, take East Oakwood Road from South Howell Avenue, turn onto Fishing Pier Road and then take North Bowl Road to park.

The Oak Creek fishing pier, located near our power plant, is open 
through Nov. 15.
Map to the fishing pier.

Fishing reports
DNR (check Milwaukee South)

Monday, March 5, 2018

Crews receive key to city in Vega Alta, Puerto Rico

Our crews in Puerto Rico are nearing the end of their stay. They’ll land at the Milwaukee airport this Friday after eight weeks away from home. They’ve been restoring power on the island since mid-January, and the people of Puerto Rico continue to show their gratitude in grand fashion.

This past weekend, the mayor of Vega Alta, a mountainous area west of San Juan, presented our crews with a key to the city. The presentation followed a large pig roast organized by dozens of thankful residents. They prepared enough food for all 50-plus We Energies and Wisconsin Public Service employees as well as neighborhood residents. They organized the event days in advance so our crews could plan their work schedules accordingly. 

Restoration remains their top priority and although all are looking forward to coming home, one supervisor tells us employees are struggling with the thought of leaving before all customers have had their service restored. However, New York’s ConEd crews have committed to finishing the remaining work when our employees leave. Our crews have been working with the ConEd crews in the area throughout their stay.

Tuesday, February 27, 2018

We Energies employees help students engineer cities of future

On the heels of National Engineers Week, kudos to those who are inspiring the next generation of engineers. Several We Energies employees, including Sue Clausing, Tony Militello and Greg Schroeder, volunteer their time with Future Cities, an organization that encourages students to be motivated in science, technology, engineering and math and other 21st-century skills.

Clausing’s Future Cities team participated in a national competition in Washington, D.C., Feb. 17 to 20. The team prepared for their time in D.C. by presenting their project at the National Engineers Banquet in Milwaukee at the Italian Community Center Feb. 15.

The St. Alphonsus team at the regional competition in January.

Clausing and her husband, Kevin Walsh, mentor a Future Cities team from St. Alphonsus School in Greendale, Wisconsin. Their group of six eighth-graders was the only Wisconsin team invited to nationals. They earned their spot by winning a regional competition at the Milwaukee School of Engineering in January.  

The St. Alphonsus team designed a city called “Sedai” which means “generations” in Japanese. That was consistent with the competition theme, which encouraged teams to design a senior-friendly city 100 years in the future.

The team working on their model.

Clausing’s team earned special honors for “Best Project Plan.” The students used SimCity to create a virtual city, did research, conducted interviews, wrote an essay, created a physical model and presented at regional and national competitions to panels of judges.

“The program is really great because it exposes students to different STEM fields, project planning, and presentation and research skills,” said Clausing.

Friday, February 16, 2018

Be like an Olympian; share your holiday traditions in We Energies Cookie Book

If you didn’t make it to 2018 Winter Games in Pyeongchang, don’t worry; there’s still a chance to be like an Olympian.

Five-time gold medal-winning retired Olympic speed skater Bonnie Blair shared her recipe for “Killer Brownies” in the 2016 Wisconsin Heritage Edition of the We Energies Cookie Book. Now it’s your turn to submit your favorite recipes from a past Cookie Book along with a favorite holiday tradition or memory. Blair’s favorite memory of her brownies is how they got their name – her sister tried them and called them “absolutely killer brownies,” and the name stuck.

So, whether your favorite holiday recipe comes from a vintage Cookie Book, came out just last year or is Bonnie Blair’s Killer Brownies, submit it along with your favorite holiday baking memory on our online form

Wednesday, February 7, 2018

Dr. King Speech Contest winners featured at Bucks game

To celebrate Dr. Martin Luther King Jr. and Black History Month, the Milwaukee Bucks turned to the youth of our community at the Feb. 2 game with the New York Knicks at the BMO Harris Bradley Center. At halftime, first-, second- and third-place winners of each of the six grade divisions of the We Energies Dr. Martin Luther King Jr. Speech Contest were honored on the court.
Students were escorted onto the court by the Milwaukee Bucks Dancers.
Eleventh-grader Ariana Cawthorn of Eastbrook Academy, and first-place winner of the grade 11-12 division, addressed the crowd.
First-place winner of the 11-12 division Ariana Cawthorn.
“Some believe silence keeps problems at bay, and that if no one speaks them, maybe they’ll the problem will go away. But no, I stand here to testify that that is not the way,” she said. Her remarks elaborated on this year’s contest theme, “Take a stand for truth and justice.”

Fans congratulated Cawthorn on her encouraging words as she made her way back to her seat in the arena.

We Energies has sponsored the speech contest for more than 30 years. This is the fourth season that the winning students have been honored at a Bucks game. 
Students from the K-2 and 3-4 divisions. 

Thursday, February 1, 2018

Crews mark third week in Puerto Rico

Our crews are wrapping up their third week of power restoration in Puerto Rico and reporting good progress. They continue to work in the San Juan area, where they’ve been able to restore several neighborhoods that had been without electricity since September.

“The people of Puerto Rico are so appreciative,” said Bruce Sasman, who’s been leading crews from both We Energies and sister company Wisconsin Public Service. “Everywhere we go, people are waving to us and giving us a thumbs up. When we restore power, people are coming out of their homes, crying with joy and hugging our line mechanics.” 

Crews have been staying in a hotel that sustained hurricane damage and remains closed to the public. Their day starts with breakfast at 5 a.m. Crews are then bused to a staging area to get their trucks and equipment. They’re typically heading to their worksites by 6:45 a.m. and then spend about 12 hours working in the field. They debrief around 6:45 p.m., take the bus back to the hotel, eat dinner and go to bed ‒ for six weeks.

“It’s exhausting, but the crews are getting encouragement from the residents of Puerto Rico,” said Sasman. “That’s their motivation.” Listen to the cheers from school children after crews restored power at their school:

Aside from the overwhelming support from Puerto Ricans, our crews also have received compliments from line crews from Con Edison, an energy company based in New York City. On more than one occasion, Con Edison workers have told our employees how impressed they are by their determination to repair outages and restore customers in all circumstances.

“They actually said, ‘We’ve seen their abilities, and we want them to be working with us,’” Sasman said. “People think we really do a good job. People really want to work with us. They hold us in very high regard, and that’s really nice to see.”

Students pose with our crews after power is restored at their school.
Residents pose with our crews. Note photo bomber on roof.
The work conditions have been challenging and dangerous. Sasman relayed details of one job that took workers four days to complete. There was more than a mile of cable to restring on mountainous terrain. The crew worked along a narrow, one-lane road which had to be shut down to ensure workers’ safety. 

“While a language barrier exists, the compassion barrier does not,” said Sasman. “People are opening up schools and churches for us, feeding our crews. It’s emotional, and it’s very rewarding.”

Friday, January 19, 2018

From thankful residents to curious critters, crews see a lot during first week in Puerto Rico

As our crews wrap up their first week on the ground in Puerto Rico, their hard work is being rewarded by the grateful residents of the island. Many residents are coming out of their homes to greet our workers and shake their hands. One resident, a World War II veteran, even delivered cold water and cookies to our crews.                               
Employee Tom Guetzke thanks a resident
who brought crews cookies and cold water.
Restoring power has been an emotional experience for both the residents and crews. “Our crews are really determined to get the locals’ lights on,” said Bruce Sasman, crew supervisor.

Some people have been without power for more than three months since Hurricane Maria hit the island. Current estimates suggest more than 40 percent of residents are still in the dark.

“Even with all the challenges of tight spaces and jungle-type vegetation, the crews have gotten to be very innovative,” said Sasman. Crews have navigated the island’s narrow streets and rugged terrain and come upon challenges that they have never seen before, like navigating close encounters with iguanas at the top of power poles.
Employee Kevin Kosnicki works around an iguana.
Kevin Fletcher, president of our Wisconsin utilities, said of our crews, “I’m extremely proud of our crews and I think they are going to do a tremendous job. They are going to set a standard. Our folks are known for doing high-quality work from a safety and professional standpoint, and I know they will stand out among the other gentlemen and ladies who are down there as well.”

Puerto Rico residents have been taking to our social media pages to express their thanks:

We Energies employees inspire girls in math and science

At this year’s annual Girls Empowered by Math and Science (GEMS) Conference at UW-Parkside, keynote speaker and NASA engineer Florence Tan spoke to the importance of gravity assists – ways scientists further propel a craft along its trajectory in space missions. She explained to the more than 200 Racine-area middle school girls in attendance that this can be a metaphor for life; that their teachers, parents, inspirations and even challenges act as “gravity assists” along the trajectory of their aspirations and careers, helping them to move forward.

Tan’s words inspired students to take on a day of workshops with topics ranging from forensic science to coding to the various STEM careers available in the energy industry. Along with other organizations, We Energies employees hosted workshops in which students viewed food demonstrations of everyday science, built and designed bridges, made pencils out of graphite and clay, and built their own batteries from household objects.

Alison Castronovo and Melissa Schultz, We Energies employees in the environmental department, hosted the “Penny Power” workshop. They helped students construct batteries out of pennies, washers and mounting board soaked in a water, salt and vinegar solution to familiarize the students with current electricity. They also led an experiment with static electricity that involved balloons, wool and cereal.

Students used household objects to explore how electricity works.

“This year, we decided to highlight what electricity is, how it is made and distributed, and how it can be stored,” said Castronovo, who has led a workshop at the conference for the past three of its five years. She values this work because of the importance of encouraging women in her field. “I recently read that the energy industry is among the least gender-diverse industries in the United States. It’s important for our company to support girls’ involvement in math and science education and potentially spark an interest in our field to help close that gap.”

Environmental Engineer Alison Castronovo taught students about electricity.
Castronovo echoed Tan’s statements as her trajectory to being an environmental engineer had gravity assists of its own. She credits her father who was a chemistry teacher, her sixth-grade teacher and an internship that provided her with real-world energy company experience with helping her solidify her decision to work in the energy sector on environmental projects.

And now, Castronovo is paying it forward by taking her role as a gravity assist in the girls’ journey seriously. “The GEMS Conference gives us an opportunity to interface with the middle school girls, encourage them to stay engaged in math and science and to be positive role models,” she said.

Tuesday, January 16, 2018

An irruption of owls leads to rescue, rehabilitation, release

In late November, a snowy owl was found in the parking lot at our headquarters in downtown Milwaukee. A month and a half later, the owl was released in Port Washington thanks to efforts of the Wisconsin Humane Society’s Wildlife Rehabilitation Center. 

The owl, named Iglaak (an Inuit word meaning “traveler” or “visitor”) by the Wisconsin Humane Society, was treated for parasites, malnourishment and a fractured toe then released into the wild by Scott Diehl, wildlife director at the Wisconsin Humane Society.

“I tossed Iglaak into the air and let him go,” Diehl said. “He took off like a champ, flew and flew then soared and then had a nice landing out in the field.”

Scott Diehl, wildlife director at the Wisconsin Humane Society, prepares to release Iglaak the snowy owl in Port Washington. (Photo courtesy of the Wisconsin Humane Society)
Diehl added that while it was a bit chilly for the few spectators and media crews, the temperature was perfect for Iglaak. “It’s never too cold to release a snowy owl,” he said.

Diehl and his team choose the date and location for these types of releases carefully, factoring in the bird’s health, weather and ideal habitat for the release to be successful. The site in Port Washington, the Forest Beach Migratory Preserve, is a large expanse of open space with tundra-like features and gave Iglaak access to the shoreline for optimal waterfowl hunting.

Many snowy owls have been spotted in Wisconsin and across the Northeast and Midwest this winter. This phenomenon of increased snowy owl sightings is called an irruption. During an irruption, more owls fly farther south than normal. Most of the owls are juveniles in search of food and habitat.

In November, We Energies employees found Iglaak in a company 
parking lot and contacted the Wisconsin Department of Natural Resources.
“It’s really fascinating what’s occurring,” said Mike Grisar, principal environmental consultant for We Energies. “Just before the new year, there were over 200 individual snowies sighted in Wisconsin. We know this because of surveys conducted by Project Snowstorm that include putting transmitters on and tagging the birds. To have one show up on our doorstep, in our parking lot, was really an exciting day.”

Grisar recalls when snowy owl sightings were rare. He notes that people who research snowy owls in depth don’t yet know why these irruptions occur, but speculations include an increase in population, or the result of laws that make it illegal to kill birds of prey.

Through his work, Diehl has seen four snowy owls this year, including Iglaak, who is the only one to survive.

“The effort to rehabilitate any creature is a community effort,” Diehl said. “It starts with those who report the animal, the volunteers who transport it, and the people and organizations who support our work and help us follow through on the original compassion of saving the bird.”

To learn more about snowy owls, visit Project Snowstorm.

To learn more about the Wisconsin Humane Society Wildlife Rehabilitation Center, visit them on Facebook.

Thursday, January 11, 2018

Wisconsin utility crews to depart for Puerto Rico Jan. 13

Three months after Hurricane Maria hit Puerto Rico, more than 40 percent of residents are still in the dark. Thousands of power restoration workers from U.S. energy companies are answering the island’s need for assistance, including about 35 We Energies and 25 Wisconsin Public Service (WPS) employees. The two companies will work together to respond to the widespread loss of power in Puerto Rico. They depart for an estimated six-week assignment in the San Juan area this Saturday, Jan. 13, from General Mitchell International Airport in Milwaukee.

Supervisors from We Energies and WPS already have made the trip to the island and are preparing for crews to arrive. Vehicles and equipment from both companies were sent by barge earlier this month. Crews plan to work 12- to 16-hour days restoring power to the island.

While they face uncertainty, unfamiliar conditions and terrain, and devastation of infrastructure like they’ve never seen, the employees are excited to answer the call to service.
We Energies and WPS supervisors departed for Puerto Rico from Milwaukee on Jan. 9. 

 “An opportunity like this – to go to an island and help restore power – has never come up before,” said Craig Kahoun, operations manager – WPS, in an interview with a Green Bay news station.

While crews from We Energies and WPS responded to Hurricane Irma in Florida and Georgia last year and to other hurricanes in years past, this is the first time the companies have performed restoration efforts outside of the continental U.S.

Peter Klafka, operations supervisor – We Energies, was interviewed by a Milwaukee news station and highlighted the importance of safety while on this trip. “There’re going to be a lot of hazardous conditions we’re going to encounter down there. The crews’ safety is the most important and the biggest challenge we’re going to have to face,” he said. 

“Everything we’ll work on there – it’s devastated,” Kahoun said. “So we’re going to have a lot of reconstruction.” The hurricane caused extensive damage to electric infrastructure in Puerto Rico. Additionally, accessing areas in need of restoration is further complicated by the islands narrow streets and rugged terrain.

The crews are willing to take on all of these challenges. Chris Vanlaarhoven, a We Energies lead line mechanic in Iron Mountain, is ready to start improving conditions for the people of Puerto Rico: “It’s a good feeling on our part, and I’m sure the people will be very happy down there once we turn the power back on for them.”

Friday, January 5, 2018

Marquette University’s GasDay program helps us deliver natural gas efficiently

A cold front moves down from Canada, and heaters start humming. A holiday comes along, and businesses shut down. Many different factors can influence natural gas use on any given day. To provide you, our customers, with reliable and cost-effective service, we depend on accurate forecasts of natural gas demand.

Those forecasts are made with the help of software developed by researchers and engineers at Marquette University. Director Ronald Brown launched Marquette’s GasDay program in 1993. We Energies was one of the first companies to test the lab’s models. Now approximately 35 natural gas companies rely on GasDay software nationwide, and our natural gas controllers use it to analyze demand and guide natural gas flow on a daily basis.

The software evaluates weather and market data to provide a “point forecast,” a single number representing how much natural gas customers will need. In 2016, natural gas controllers asked the GasDay researchers if they could provide even more information. It would be helpful to see the total range of possibilities in addition to the most likely forecast.

Saber defends his Ph.D. dissertation at the GasDay Lab. 
That’s where Mohammad Saber stepped in. The doctoral student in Electrical and Computer Engineering was inspired to make probabilistic forecasting possible for GasDay. Probabilistic forecasting incorporates uncertainty in its results: How likely is it that demand will fall in this range versus that one?

This method is common in some fields, such as finance, but rarely has been used in the energy industry due to its complexity. Saber knew that if GasDay could show probabilistic results, it would present a more complete view of the risks that could lead to over- or under-supply, helping natural gas companies cut down on costs.

“It’s interesting – in everyday life, we think in probabilistic forecasting,” Saber said. “Maybe you’re thinking about how long it will take to get home from work. You don’t have any point forecasting in mind. If the traffic is heavy, you’ll leave earlier.”

But modeling probability isn’t so intuitive. When Saber chose this topic for his Ph.D. dissertation, he set out to develop not only new ways of generating probabilistic forecasts for the energy industry, but also new methods of evaluating and communicating those forecasts. He began implementing his research at the GasDay Laboratory in early 2017, and he successfully defended his dissertation in September. The next step? Incorporating it into the software we use.
Example of a probabilistic forecast predicting
the amount of natural gas needed on an hourly basis.

Saber’s research soon may support our natural gas controllers as they make cost-effective choices and plan for the uncertainties ahead. It is just one example of the ways the GasDay Lab learns from and gives back to its customers.

“We love working with our local utilities,” said Tom Quinn, GasDay business director.

We’re glad to have GasDay predictions on our side this winter – helping us provide you with reliable and affordable natural gas service.