We rely on you to tell us when your power is out; you are an important part of our ability to identify and respond to storm damage. Keep our power outage hotline number in your cell phone or in another convenient place so you can let us know about power outages or emergencies.
We Energies Power Outage Hotline: 800-662-4797
Be sure to have a safety plan in place in case you lose power. Keep emergency items handy, including food, water, flashlights, batteries and a cell phone. If someone in your home has a critical medical condition, let us know. We offer tips for developing a backup plan so you can be prepared if your service is interrupted.
Storms can damage power lines. Downed power lines still may have electricity running through them. There’s no way to tell if they don’t. Many people think a power line will jump, spark or hum on the ground if it’s energized. That’s not true. Downed power lines may appear motionless and harmless, but often are silent and deadly. If you see a downed power line, consider it energized and dangerous. Leave the area immediately and call us at 800-662-4797.