Thursday, November 1, 2012

Beware of phishing scams that ask for account numbers, log-in information

By now, most people can spot a phishing scam quickly by looking at the email address that the sender used to send the message. It’s easy to detect a bogus message that should be deleted without taking the requested action – which results in sharing of personal information, including banking information or other vital data.

Customers have reported, from time to time, receipt of an email offering them the opportunity to have their energy bill paid, either as a “winner” of a special offer or another fabricated situation. In no instance should you provide the requested information.

We never contact customers and ask for their user ID, password, Social Security number or other sensitive information over the phone or in an email.

Always be certain you are using our website to access your account online. Some scammers include links to web addresses that are similar but not the same as our address, which is Sites that use a web address such as, or other name are not ours and should not be used.

Please be aware of such scams and help your friends and neighbors avoid them, too.

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