Beware of scammers as shutoff moratorium ends

April 15 is the end of the winter shutoff moratorium, and scammers have been known to prey on customers during this time of the year. Unfortunately, we are seeing an increase in scam activity.

But the good news is that few customers are falling victim. Our efforts to raise awareness about scams are working. Customers have heard our warnings, hung up on the scammers and called us to report the attempts. We thank our customers for reporting this activity as we continue to raise awareness.

   Don't comply with callers asking for energy bill 

payments using a Green Dot prepaid debit card.

One common scam involves the Green Dot prepaid debit card. A caller tells you to go to the store and buy a prepaid debit or credit card. You are told to load the card with a specific amount of money and then provide the card number to the scammer. Do not comply with callers asking for payment with a prepaid debit card.

If you’re behind on payments, avoid falling prey to these scammers and contact us right away so there is no confusion about the status of your account. If you get a call that sounds suspicious, it is. Hang up immediately and call us at 800-242-9137. We can verify the status of your account and determine if the call you received was a scam.

Fox6 News story