Preparation
Add our numbers to your cell phone:
Add our numbers to your cell phone:
- Power outage or electrical emergency: 800-662-4797
- Gas leak, odor or emergency: 800-261-5325
Assemble an emergency kit and put it where it’s easy to find in the dark. Suggested items:
- Flashlights and extra batteries
- Blankets
- Bottled water — half gallon a day per person
- Battery-operated radio and extra batteries
- Canned or dried food and hand-operated can opener
- First-aid kit
- Prescription medications
- Specialty items for infants, seniors or disabled family members
Other considerations:
- Check on friends, neighbors and relatives, especially seniors or anyone with medical conditions
- Keep pets safe
- Keep electronic devices, especially cell phones, charged
- Find out where area emergency shelters are located should you need to leave your home
Power outages
- Report and get updates on your outage by calling 800-662-4797
- Keep refrigerator and freezer doors closed as much as possible
- Use manual operation of garage door
- Dress in layers of clothing to stay warm and go to safe shelter if your home becomes extremely cold
- Use battery-operated lights rather than candles
- Unplug or turn off appliances to avoid overloading when power is restored
- Leave a single light on to alert you when power is restored
- If you are the only home without power, check your breakers or fuses
- Close blinds or drapes and avoid opening doors to retain heat
- Use a generator to power your furnace, but use it properly
- Use a properly vented fireplace or wood-burning stove, if you have one
- Do not use outdoor grills, kerosene heaters or camping heaters
Natural gas outages are rare; however, equipment failures, digging damage, natural disasters and other causes can disrupt service at any time. Damage meters, corroded appliance connectors and other causes can cause leaks. We add a foul odor to help you detect leaks. If you smell a leak:
- Leave immediately – do not turn on light switches or use phone.
- Call us at 800-261-5325 from another location.
American Red Cross
Centers for Disease Control and Prevention
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